Find your Frequently Asked Questions & Answers Here!

  1. Booking
  2. Cancellation
  3. Vehicles
  4. Payment
  5. Chauffeur
  6. Airport Related


How to book a RolDrive chauffeur?

When will I receive my chauffeur and vehicle details?


How do I cancel a booking?


The passenger is VVIP. What vehicle does RolDrive recommend?

Do you allow pets inside the vehicle?

How old will my RolDrive vehicle be?

What is the luggage capacity of the vehicle I am booking?


What are the payment methods for booking a RolDrive vehicle?


Will my RolDrive chauffeur help me with my luggage?

Does a RolDrive chauffeur wear a suit and tie?

Will I be notified when my RolDrive chauffeur arrives?

Airport Related

I'm flying from the United Kingdom. How many hours should I arrive at the airport before my flight?

Where will I meet my chauffeur?

My flight is delayed, will my chauffeur wait for me?

Will I be charged for tolls and parking?

What happens if my flight details change?

My flight will be arriving early. Will my RolDrive chauffeur be there for me?